At 360 Building & Splash, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, create an account, request quotations, purchase products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect information that you voluntarily provide, including:
Full Name
Company Name
Email Address
Phone Number
Billing Address
Shipping Address
Account Login Credentials
Purchase History
Product Inquiries
Customer Service Communications
Business Information
For commercial and corporate customers, we may collect:
Business Name
VAT Registration Information
Procurement Contact Details
Purchase Orders
Company Billing Information
Technical Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Referral Sources
Cookie Data
How We Use Your Information
We use your information to:
Order Processing
Process and fulfill orders
Manage shipping and delivery
Generate invoices and receipts
Handle returns and refunds
Customer Support
Respond to inquiries
Provide product information
Process warranty requests
Resolve service-related issues
Account Management
Create and maintain customer accounts
Store order history
Manage account preferences
Business Operations
Improve our products and services
Analyze website performance
Prevent fraudulent activities
Maintain website security
Marketing Communications
With your consent, we may send:
Product updates
Promotional offers
New arrivals
Industry news
Company announcements
You may unsubscribe at any time through the links provided in our communications.
Product Categories We Serve
360 Building & Splash supplies products and solutions across various industries, including:
Building Supplies
Pool & Spa Equipment & Chemicals
Fasteners & Hardware
Plumbing & Pumps
Heating & Cooling
Lighting & Electrical
Safety & Security Equipment
Tools & Instruments
Material Handling
Packaging & Shipping
Furniture & Décor
Janitorial & Facility Maintenance
Medical & Laboratory Supplies
Office & School Supplies
Storage & Shelving Solutions
Workbenches & Shop Desks
Information collected through product inquiries, quotations, and purchases may be used to provide the most suitable products and services.
Payment Security
We use trusted third-party payment processors to facilitate secure transactions.
Payment information is encrypted and processed through secure channels. We do not store complete payment card details on our servers unless required by law or authorized payment processing standards.
Sharing Your Information
We may share information with trusted third parties, including:
Delivery & Logistics Providers
To fulfill orders and provide shipment tracking.
Payment Service Providers
To securely process payments.
Manufacturers & Suppliers
When necessary to process warranties, special orders, or technical support requests.
Technology Service Providers
For website hosting, analytics, security monitoring, and customer support systems.
Legal Authorities
When required by applicable laws, regulations, or legal proceedings.
We do not sell, rent, or trade your personal information to third parties.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Enable shopping cart functionality
Remember user preferences
Improve website performance
Analyze visitor behavior
Enhance customer experience
Support marketing activities
You can manage cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your information against:
Unauthorized Access
Data Loss
Misuse
Alteration
Disclosure
Destruction
Our security measures may include:
SSL Encryption
Secure Data Storage
Access Controls
Security Monitoring
Regular System Updates
While we strive to protect your information, no online system can guarantee absolute security.
Data Retention
We retain personal and business information only as long as necessary to:
Complete transactions
Fulfill contractual obligations
Maintain accounting records
Comply with legal requirements
Resolve disputes
Information that is no longer required will be securely deleted or anonymized.
Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information
Request corrections
Request deletion of your data
Restrict data processing
Withdraw marketing consent
Request information regarding how your data is used
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to manufacturer websites, supplier resources, product documentation, and other third-party websites.
We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is intended for businesses, professionals, contractors, organizations, and individuals who can legally enter into commercial transactions.
We do not knowingly collect information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations.
Updates will be posted on this page along with the revised effective date.
Contact Us
360 Building & Splash
For questions regarding this Privacy Policy or your personal information, please contact us:
